Shipping Rates & Estimated Delivery Times

US:
– Shipping Fee: $12.50 // Delivery in 6-10 Business Days
– Free Shipping: Available for orders of $200 or more
International:
– DHL Express Worldwide // Delivery in 15-20 Business Days – Rates will vary by country.
Note: The above time does not include 1–2 days of order processing.
Shipping time is an estimate only.

Product Inspection Policy

Currently,SEXYM does not support product inspection upon delivery, as our items are delicate and may be easily damaged. The process of unboxing for inspection could potentially cause scratches, tears, or stains. To ensure safe and convenient shipping, SEXYM does not provide an inspection service.
However, we guarantee 100% refund if the product received is not as advertised.

Shipping Policy

– Customer satisfaction is very important to us, and we understand delivery issues can occur. Please note that shipping dates provided in checkout are estimates and subject to change, and will be determined after your order is processed, your payment method is validated and at the time your order is shipped. Actual delivery dates are not guaranteed and are subject to factors beyond our control, including delays by the carrier or delivery company, supply chain issues, weather, traffic and other factors.

– To keep your items safe and ensure a smooth delivery, you must have your order(s) shipped to a secure location, where you or someone you know and trust will be present to receive the merchandise. We are not responsible for the loss of packages if the delivery location is not secure or a delivered package is stolen from where a carrier leaves it. If it has been more than 24 hours since your tracking information was updated to “delivered” status and you have not received your merchandise, please contact our customer service team to further assist you. We reserve the right in our sole discretion to decline to re-ship or refund orders where merchandise is not received.

Buy Online, Pick Up in Store

– In store pickup service is available at select Sexym stores.
– When your order is ready, you’ll receive an email confirmation that it can be picked up.
– Photo ID is required for store pickup.

INTERNATIONAL SHIPPING & TAXES

Click here to find out more.